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Supacleen

by / Monday, 15 December 2014 / Published in Case Studies

Supacleen are a professional Commercial Cleaning and Specialist Facilities Services provider, based in Cardiff. They have over 30 years of experience in this sector, and their 150 staff deliver the highest standards of cleaning and facilities services to numerous prestigious local organisations, across South Wales. Supacleen tailor make their services to meet the exact needs of their client, at a price to suit their client’s budget. When asked why they selected CleanLink’s software solution in 2007, they commented: “CleanLink offered a consistent approach to information management, with the ability to have site specific data instantly available, at the office and later on, via mobile devices. Access to this data has recently been enhanced to include the Client Portal service via the Cloud. We have been using this facility to good effect since late 2013”.

Supacleen are a professional Commercial Cleaning and Specialist Facilities Services provider, based in the vibrant Capital city of Cardiff. They have over 30 years of experience in this sector, have extensive equipment and can supply 15,000 products to their clients. Supacleen’s 150 staff deliver the highest standards of cleaning and facilities services, to numerous prestigious local organisations, across South Wales.
Supacleen tailor make their services to meet the exact needs of their client, at a price to suit their client’s budget.
The philosophy they apply for the provision of their cleaning and facilities services is: ‘There’s Always a Better Way for Cleaning’. Supacleen has developed a unique ‘Lean Cleaning’ process, specifically for their industry sector. What this means is; they have cut out all of the waste associated with traditional cleaning services and developed their own “Supacleen Hybrid” System where ‘Cost Saving is Guaranteed’. This unique approach delivers improvements in productivity and quality too.
Supacleen continually develop the way they work, to meet their clients’ aims and objectives. They also focus on improving quality and reducing costs for all of their clients’ facilities requirements. Supacleen measure and monitor all levels of service to ensure they meet their own exacting standards of; reliability, safety, confidentiality and security. All this is achieved within their policy of providing the best possible “Value for Money”.
Overall management is monitored by John Hexter – MD, whilst Lee Hexter is Company Secretary and Operations Manager. Both John and Lee are directly involved in the organisation and management of all their clients’ contracts.
When searching for a software solution to support their growing business needs, John Hexter, the company’s Managing Director said “We were looking for a software solution to provide us with management information at the touch of a button. We wanted to have all Site data and documents stored in one place.
When asked why they selected CleanLink’s software solution in 2007, John commented: “CleanLink offered a consistent approach to information management, with the ability to have site specific data instantly available, at the office and later on, via mobile devices. Access to this data has recently been enhanced to include the Client Portal service via the Cloud. We have been using this facility to good effect since late 2013”.
Lee Hexter stated that the key benefits that the use of CleanLink’s Portal Service has given to Supacleens’ clients and staff are:
“The CleanLink Portal is a very useful tool for our clients to access compliance documents as and when required. It also saves us time when people require COSHH data sheets and risk assessments urgently. The Portal has provided us with a professional platform for the storage of documents we need to share and enables easy and instant access to this data in a controlled way”.
Supacleen are a BICSc accredited assessment centre. This means that they can train their staff to the internationally recognised BICCs CPSS qualification. In addition to this they are ISO9001:2008 certified, Safe Contractor approved and have been awarded the BS8555 Environmental Standard.

http://www.supacleen.co.uk/

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